by Kristine | Sep 12, 2018 | Blog
Offering good customer service can be a powerful marketing tool. Yes, customer service isn’t the most exciting aspect, but it’s something that has to be done. Some interactions can be amazing. For example, you may come across a customer that loves what you’re doing...
by Kristine | Sep 10, 2018 | Blog
When you have a good customer service team on your side, then chances are, your customers are going to continue to come back time and time again However, a bad customer service team will do the opposite and chase customers away, taking their family, friends and...
by Kristine | Sep 7, 2018 | Blog
Do you know why entrepreneurs in this day and age struggle to grow their business? It’s because they are wearing too many hats and trying to be in two different places at the same time. As a business owner, it is important that you learn how to manage your time and...
by Kristine | Sep 5, 2018 | Blog
Many business owners attempt to take on everything by themselves, and that is when they start to get burned out and make mistakes. It is merely impossible to keep up with everything in a business, and for this reason, if you haven’t already done so, you need to start...
by Kristine | Sep 3, 2018 | Blog
Over the past decade, the outsourcing trend has grown, especially in countries such as the Philippines, India, China and Singapore. In regards to the call center industry, this is a trend that will continue to move upward as many have discovered the amazing benefits...
