Exciting Ways to Use Customer Service to Boost Sales

When an individual contacts a business, they expect customer service that is professional and knowledgeable. Quality customer service interactions can really do a lot for your business, like help boost sales. There are numerous ways a good customer support team can...

What to Look for in a Virtual Assistant

We find many businesses downsizing and cutting hours in order to make sure their company remains profitable. However, there is still a whole lot of work that needs to be done and that is why many choose to hire virtual assistants. With the virtual assistant, you will...

Tasks You Can Outsource to a Virtual Assistant

In this day and age, and for as long as we can remember, one of the main reasons business owners struggle to grow their businesses is due to the fact that they are taking on too many tasks.  This is something that we refer to as “Superhero Syndrome” and it is...

Outbound Calling Campaigns Checklist

If you’re like most business owners, your daily tasks are pretty busy, and those outbound calling campaigns can get hectic if you’re not properly armed. If you aren’t new to outbound calling campaigns, you have probably taken time to look over the past results to see...

Outbound Calling Campaigns – Get More Leads

If you’re wondering how many leads are enough, you’re not alone as many business owners are wondering the same thing. Long story short, there is no such thing as “enough leads.” In this day and age, companies are under constant pressure to generate more and more...

Outsourcing Customer Support – Must Have Tips

If you are the type of person that enjoys dealing with customers, then that is great. However, on the same note, what about other parts of your business? Wouldn’t you enjoy expanding? In order for this to happen, you will need to have some time and energy set to the...