by Kristine | Oct 12, 2018 | Blog
There is a rise of inbound marketing strategies, but this doesn’t mean that outbound calling campaigns should be ignored because they’re still a great sales tactic to use. A well-designed cold calling campaign will do wonders for your business. There are many...
by Kristine | Oct 12, 2018 | Blog
As the business world has moved towards a relationship focused approach, the performance of outbound calling campaigns has changed. Today, there are a variety of factors that are used in order to determine the success or the failure of an outbound campaign...
by Kristine | Oct 11, 2018 | Blog
When you run a business, you want to make sure you hire a good customer service team. You want your customer service team to be empathetic, skilled, and engaged. Do you know what you can do in order to improve your relationship with your customers? Long story short,...
by Kristine | Oct 10, 2018 | Blog
With the increase in digital technology, the way we access information and even communicate with one another has changes. Businesses throughout the world have amazing opportunities to meet the needs of their customers. Mobile technology, social media,...
by Kristine | Oct 10, 2018 | Blog
Customers require instant satisfaction, and the best way to achieve this would be by speaking with them over the phone. Often times, businesses are apprehensive about providing it due to the cost. This is where customer support outsourcing comes into play – phone...
by Kristine | Oct 8, 2018 | Blog
A good customer support team can be hard to find, but that doesn’t mean it isn’t possible. Mind you, you should never go out there and hire the first team you can find just because they offer a low price. Before you hire the team, make sure you take time to do...
