by Kristine | Oct 1, 2018 | Blog
As lead qualification is transforming into a data-backed process, it is important that your company has a solid benchmark. This will give you the opportunity to measure the effectiveness of all of the outbound sales efforts and plan for your future campaigns....
by Kristine | Sep 28, 2018 | Blog
Telemarketing script writers in today’s world have walked away from the old ways. The friendly and sleep phone sales presentations are nothing like how they used to be. So, what’s the big difference? Telemarketing script writers have taken the past mistakes and...
by Kristine | Sep 28, 2018 | Blog
Whether it’s an outbound lead that has been tossed your way, or someone you believe is a potential prospect, there will come a time when you have to make your first phone call. When it comes to new prospects, remember, you will only get one chance to make that...
by Kristine | Sep 26, 2018 | Blog
We’re living in a competition-led market, and or this reasons, businesses need to put a lot of thought into offering good customer service. You see, when a customer comes to you for some help, this is a potential opportunity for you to generate more business. Even if...
by Kristine | Sep 26, 2018 | Blog
When it comes to customer service, call center agents are sitting at the front lines – they’re aimed at pleasing customers by helping them in any way they know how to. With a wide array of situations that can pop up, the agents wil need to be equipped with...
by Kristine | Sep 24, 2018 | Blog
If you run a business, then you probably already know just how important customer support is – this is something that can literally make or break you. You see, if you have a team that doesn’t know how to handle your customers, it could make people run away from your...
