When is it Okay to Start Outsourcing Customer Service

  For newly founded companies, the topic of outsourcing customer service can be a difficult one to have. If you have just started a business, you may be wondering if outsourcing is really needed. You may have questions like: Will I end up regretting this move, is...

Are Email Support Services Suitable for Your Business Growth?

Okay, so you have decided that outsourced telemarketing is the path you’re going to take. Let’s assume your company has already put out proposals, requests for information or quotes to providers you feel would be the best match for what you’re looking for. So, what’s...

Outsourced Telemarketing – Guide to Due Diligence

Okay, so you have decided that outsourced telemarketing is the path you’re going to take. Let’s assume your company has already put out proposals, requests for information or quotes to providers you feel would be the best match for what you’re looking for. So, what’s...

Secrets to Hiring the Right Virtual Assistant

Regardless of who you are, if you run a business, then it is important that you take a step back and look at your call campaigns in order to make them successful. If you just jump into the ballgame, without first analyzing the situation, then chances are, you’re not...

Tips to Help You Make Your Call Campaigns Successful

Regardless of who you are, if you run a business, then it is important that you take a step back and look at your call campaigns in order to make them successful. If you just jump into the ballgame, without first analyzing the situation, then chances are, you’re not...

Ways to Make Your Customer Service Better

Offering good customer service can be a powerful marketing tool. Yes, customer service isn’t the most exciting aspect, but it’s something that has to be done.  Some interactions can be amazing. For example, you may come across a customer that loves what you’re doing...