by Kristine | Sep 10, 2018 | Blog
When you have a good customer service team on your side, then chances are, your customers are going to continue to come back time and time again However, a bad customer service team will do the opposite and chase customers away, taking their family, friends and...
by Kristine | Sep 7, 2018 | Blog
Do you know why entrepreneurs in this day and age struggle to grow their business? It’s because they are wearing too many hats and trying to be in two different places at the same time. As a business owner, it is important that you learn how to manage your time and...
by Kristine | Sep 5, 2018 | Blog
Many business owners attempt to take on everything by themselves, and that is when they start to get burned out and make mistakes. It is merely impossible to keep up with everything in a business, and for this reason, if you haven’t already done so, you need to start...
by Kristine | Sep 3, 2018 | Blog
Over the past decade, the outsourcing trend has grown, especially in countries such as the Philippines, India, China and Singapore. In regards to the call center industry, this is a trend that will continue to move upward as many have discovered the amazing benefits...
by Kristine | Aug 31, 2018 | Blog
Outbound call handling is a great way for your business to generate a good amount of transactions via the phone. By turning to an outbound call handling service, you will no longer have to worry about hiring and training workers or adding additional compensation to...
by Kristine | Aug 29, 2018 | Blog
Regardless of the type of business you’re running, whether you’re in technology, retail, or food and beverage, having a good customer service team standing behind you can do a lot for your business. For starters, a professional customer support team can help increase...
