Regardless of what type of product or service you advertise, it is crucial to engage a call center to answer phones and take orders for you.

Direct response marketing is a mainstay in Western culture. While online approaches including social media continues to appeal to a growing number of consumers, it still has numerous weaknesses – namely the impersonal feel customer experience when ordering through a machine.  There is still a significant market of old fashioned customers who prefer to speak with a live voice who can answer questions they may not have even thought of yet.

If you run direct response commercials or infomercials on the radio or television, your call center must be equipped to handle large volumes of inbound calls and spikes in call volume.  Rather than taking on staff internally to answer the inflow of inbound phone calls and process orders you can partner with a Philippines call center to shoulder the burden at a low cost.

Order taking usually requires communication skills, product and company knowledge, as well as precision. We hire staff members who are dedicated to getting to know your business and taking your sales to the Next Level.  Each and every call center agent we enlist is well trained and instructed in how to properly handle inbound calls, take orders, go through payments, and persuade the shoppers to add to their orders.

Why the Philippines?